Traffic Controller

About This Role

Performing operational functions for the region, the Traffic Controller is responsible for traffic control, public safety, communications, removal of disabled vehicles, and enforcement of facility regulations. This role suits individuals who can effectively manage traffic and ensure safety in various situations.

Responsibilities

• Coordinate and conduct facility communications via radio and telephone in a clear and concise manner
• Proactively respond to customers (motorists, co-workers, etc.) and provide clear, accurate information and directions in a friendly, courteous, and professional manner
• Maintain logs and reports as described in Standard Operating Procedures and other applicable policies
• Provide effective traffic control by operating and monitoring TMS systems (CCTV monitors, CO Analyzers, Haze Detectors, fire alarms, traffic map board, NewTon, etc.) and operating active components when appropriate
• Conduct traffic management and facility operations by understanding and applying Standard Operating Procedures and other applicable policies and regulations
• Respond to routine and emergency situations

Requirements

• Ability to follow oral and written instructions
• Ability to gather data and prepare reports
• Ability to operate and maintain equipment used on bridges, tunnels, and roadways
• Knowledge of Bridge and Tunnel operations
• Knowledge of Standard Operating Procedures and other applicable policies and regulations governing emergency and non-emergency traffic situations
• Skill in providing good customer service
• Skill in the use of computers and software applications
• Valid driver's license

Nice to have:

• High school diploma or GED desired

Benefits

• VDOT employees must abide by VDOT's Code of Ethics and the Commonwealth's Standards of Conduct

Important Details

• Physical Requirements: Must meet the physical demands of the role

Application Process

• Review the Competency Model associated with this position

About the Company

VDOT is committed to maintaining high standards of ethics and conduct among its employees, ensuring a safe and efficient transportation system for the public.