Track Flagger

About This Role

This part-time role as a Karting Track Marshal involves anticipating guest needs and exceeding service expectations while providing a fun and exciting atmosphere. The position is responsible for assisting guests in various capacities and upholding high standards of quality guest satisfaction.

Responsibilities

• Welcome visitors by greeting them in a friendly and positive manner
• Project and articulate racing requirements and safety guidelines in a friendly and confident manner to guests
• Provide a safe racing experience for every participating guest
• Deliver energetic guest service with a sense of urgency
• Conscientiously maintain, repair, and clean karts, track, and briefing areas
• Process guest races in the Point of Sale and Timing systems
• Make sure karts are running and operating properly
• Observe, instruct, and monitor guests for safety and guideline adherence
• Assist with any guest recovery and ensure positive guest experiences
• Maintain constant working knowledge of the Andretti brand, product, and policies & procedures
• Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
• Be aware and knowledgeable of facility emergency procedures
• Perform opening, running, and closing department duties as assigned

Requirements

• High School Diploma or equivalent
• The desire and ability to be pleasant, upbeat, and sociable throughout the workday
• Be able to work a varied schedule to include days, nights, holidays, and weekends
• Prior guest service or hospitality experience is preferred

Benefits

• 401k with a company match
• Opportunities for career growth and professional development

Physical Requirements

• Walk or stand for extended periods of time
• Be able to lift up to 15 lbs. on a regular and continuing basis
• Perform functions which require organization, bending, reaching, turning, lifting, climbing, and occasional stocking up to 50lbs
• The ability to communicate quickly and accurately
• The work environment may include bright, dim, or flashing lights and loud sounds
• Requires manual dexterity to use and operate all necessary equipment
• Be able to understand, follow, and maintain safety standards at all times

About the Company

Andretti Indoor Karting & Games is a rapidly growing family entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US. They are driven to develop, train, and promote from entry-level positions.