About This Role
This customer service and counseling role at a total beauty salon supports clients in their desire to be beautiful, listening to their concerns and providing treatments, beauty advice, and makeup suggestions based on a holistic approach to beauty. The position suits individuals who enjoy interacting with people and helping them achieve their beauty goals.
Responsibilities
- Conduct counseling sessions to understand clients' skin conditions and concerns, and propose personalized treatments
- Perform hair removal, facial, and body slimming treatments, paying close attention to the client's expressions and condition
- Provide makeup services after treatments and offer makeup advice tailored to the client
- Support clients' beauty from both external and internal aspects, including skincare and lifestyle habits
- Record client skin conditions and treatment details in charts for optimal future proposals
Requirements
- Experience in customer service and hospitality, even from different industries, is highly welcomed
- Enjoy interacting with people and making them smile
Nice to have:
- Interest in beauty
- Desire to become beautiful
- Looking to reassess current working style
- Eager to try new challenges
Benefits
- 100% return rate from maternity leave
- Full body hair removal for free
- Employee discounts on high-quality makeup and care products
- Comprehensive social insurance
- Salary increase opportunities, up to 4 times a year
- Twice-yearly bonuses (July and December), with additional individual incentives
- Commuting allowance up to 30,000 yen per month (full amount if due to company reasons)
- Shortened working hours system after maternity leave (choice of 6 or 7 hours)
- Re-employment system
- Condolence and congratulatory payment system
- Employee discount system
- Excellent commendation system
- Various training programs
- Uniforms (2 sets) and original basic cosmetic set provided upon joining
Important Details
- Schedule: Variable working hours system on a monthly basis, shifts within 9:15 to 20:15 (8 hours actual work, 60-90 minutes break), varies by store (e.g., 9:30-19:00, 11:00-20:00)
- Days off: 9 days per month
- Annual holidays: 108 days
- Leave: Annual paid leave, congratulatory/bereavement leave, maternity/childcare leave
- Team: Many female staff in their 30s-40s, including those who started with no experience
Application Process
- After application, the recruitment team will contact you to confirm your preferred store and interview date/time
- Offers are decided in as little as 3 days after the interview
- Selection is typically one interview
- Online first interviews are available for those who find it difficult to visit the office (in which case a second interview will be conducted)
About the Company
J-Esthetic is a total beauty salon founded in 1979, with 48 years of history, valuing "external, internal, and spiritual beauty." The company has established a secure payment system that does not require upfront payments, maintaining honest management for both clients and staff. It operates approximately 80 directly managed salons nationwide, from Aomori to Okinawa, and offers original cosmetic products. J-Esthetic is a rare entity in the industry, with a solid track record and stable foundation, as only 0.02% of salons last over 30 years.