About This Role
The Commercial Title Examiner ensures a thorough examination of a property’s chain of title, adhering to company and underwriting guidelines to eliminate risk and prevent loss when issuing title commitments. This role is based in the office and involves working Monday through Friday.
Responsibilities
- Prioritize workload daily by due dates and internal/external customer requests
- Examine chain of title to underwriting stopping point, including determining requirements and exceptions for issuing title commitment
- Identify problems and develop requirements for corrective action
- Proof completed commitment and/or policy for content and accuracy
- Deliver commitment and/or policy to necessary parties by appropriate method of delivery based on required timeliness and customer preference
- Approve surveys, subdivision plats and condominium maps and declarations to determine insurability
- Request overlimit approvals according to company and underwriter guidelines
- Request indemnity letters from previous insurers in the chain of title when needed
- Provide support to all other job positions and teams when necessary
- Perform other related duties as assigned by Team Leader
- Maintain working relationships and communication with co-workers and customers for file completion
- Take responsibility for customer satisfaction
Requirements
- Excellent written and verbal communication skills
- Exceptional interpersonal and customer service skills
- Ability to maintain a high level of confidentiality
- Excellent organizational skills
- Highly detail-oriented
- High school diploma or equivalent required
- Three to five years combination of title examination and title work experience preferred
- Solid working knowledge of Office 365 or Google Business Suite, Internet, Title Plant Software, Map Draw, and other public record search tools
- Knowledge of legal and real estate terminology, underwriting practices and related title insurance processes used in the preparation of title insurance products
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift up to 15 pounds at times
Benefits
- Quarterly title incentives
- Potential for an annual employee profit-sharing bonus based on company performance
- Medical, dental, and vision insurance
- Teledoc services
- Life insurance
- Traditional and Roth 401K retirement options with company match
- Short-term and long-term disability
- Vacation and Sick time