About the role
The hourly wage rate for this position is $17.60. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
This is a posting for an existing job vacancy
The Tim Hortons General Help position is responsible for supporting the day-to-day operations of a fast-paced food service environment while providing excellent customer service. The successful candidate will assist with food and beverage preparation, order taking, cash handling, stocking, cleaning, and maintaining an organized work area in accordance with Tim Hortons and Compass Group Canada standards.
This role requires a positive attitude, strong teamwork, and the ability to work efficiently during busy service periods. The employee is expected to follow all food safety, sanitation, health and safety, and workplace procedures while ensuring customers receive friendly, accurate, and timely service.
Key Job Duties
- Greet customers in a friendly and professional manner and provide prompt service.
- Take customer orders accurately and operate the point-of-sale/cash register system.
- Prepare and serve coffee, beverages, baked goods, sandwiches, and other menu items according to established standards.
- Handle cash, debit, and credit transactions accurately.
- Maintain cleanliness and organization of counters, food preparation areas, dining areas, and equipment.
- Restock food, beverages, condiments, packaging, and other supplies as required.
- Follow proper food handling, storage, sanitation, and temperature-control procedures.
- Adhere to Compass Group Canada and Tim Hortons health, safety, hygiene, and operational standards.
- Assist with opening and closing duties as assigned.
- Monitor product levels and communicate shortages or operational concerns to the supervisor.
- Work collaboratively with team members to ensure smooth and efficient service.
- Complete other general food service and cleaning duties as assigned by the supervisor or manager.
What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.
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