About the role
Element has an opportunity for a
Business Development Manager Coatings. Our Business Development Managers (BDMs) are field-based sales professionals responsible for growing Element’s customer base and increasing share of wallet across assigned accounts. This is a pure sales role, with a strong focus on in-person customer engagement, account development, and revenue generation.
BDMs manage a defined portfolio of customers and prospects, regularly travelling to meet face-to-face, often with occasional overnight stays. They also support Strategic and Key Account activities, helping to shape long-term customer relationships and commercial outcomes.
This role is responsible for driving business development activities across the
Coatings Value Stream, with a focus on expanding Element’s capabilities and market share in coating testing, inspection, and certification services.
The position requires a strong combination of
commercial drive and technical understanding, enabling the identification, development, and conversion of opportunities across laboratory testing, inspection, and qualification programs.
Key Responsibilities
Sales Strategy & Leadership
- Develop and execute regional or global sales strategies aligned with company growth objectives
- Lead, mentor, and manage a team of sales managers and account executives
- Set sales targets, KPIs, and performance metrics; monitor progress and implement corrective actions
- Build a high-performance sales culture focused on consultative selling and long-term partnerships
Business Development & Market Growth
- Identify and pursue new market opportunities across TIC service lines (testing, inspection, certification, audits, advisory)
- Expand presence in key industries (e.g., manufacturing, energy, construction, aerospace, automotive, consumer products, environmental)
- Drive penetration of strategic accounts and multi-site/global customer agreements
- Lead major bids, RFP responses, and contract negotiations
Customer & Relationship Management
- Serve as executive sponsor for key and global accounts
- Build strong relationships with customer decision-makers, regulators, and industry stakeholders
- Ensure customer needs are translated into scalable, compliant service solutions
- Maintain high customer satisfaction, retention, and account growth
Cross-Functional Collaboration
- Partner with operations and technical leadership to ensure service feasibility, pricing accuracy, and delivery excellence
- Collaborate with marketing on value propositions, branding, and lead-generation initiatives
- Work with finance on pricing models, margins, forecasting, and revenue planning
- Support M&A integration and commercial due diligence when applicable
Market Intelligence & Compliance
- Monitor market trends, competitor activity, regulatory changes, and emerging standards
- Ensure all sales activities comply with accreditation, independence, and ethical requirements of the TIC industry
- Provide leadership with insights on pricing, service innovation, and portfolio optimization
Qualifications & Experience
Required
- Bachelor’s degree in Business, Engineering, Science, or related field
- 10+ years of progressive sales experience, including senior leadership roles
- Proven experience in the TIC sector or closely related technical services industry
- Strong track record of meeting or exceeding revenue and growth targets
- Experience managing complex, technical, and regulated sales cycles
Preferred
- Master’s degree (MBA or technical discipline)
- Experience with global or multi-site accounts
- Familiarity with ISO standards, accreditation bodies, and regulatory frameworks
- Background in industrial, environmental, or product conformity services
Key Competencies
- Strategic thinking and commercial acumen
- Strong leadership and people-management skills
- Consultative, solution-based selling approach
- Excellent negotiation and executive-level communication skills
- Ability to balance growth objectives with compliance and quality requirements
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