Therapeutic Account Manager, Liver

About This Role

This Therapeutic Account Manager (TAM) role is responsible for achieving strong, sustainable business performance and making a meaningful impact on patients within an assigned territory. The TAM develops deep clinical and account expertise in rare cholestatic liver diseases and Mirum's Liver portfolio, identifying and prioritizing high-opportunity customers, accounts, and referral networks. The ideal candidate is a clinically credible, insight-led partner who engages healthcare professionals as a peer, asks thoughtful questions, constructively challenges clinical inertia, and influences change across complex accounts.

Responsibilities

• Develop and execute a focused territory business plan aligned with national, zone, and regional priorities, with clear objectives, customer priorities, resource allocation, and measures of success
• Use performance data, customer insights, market intelligence, access dynamics, and competitive trends to identify opportunities, anticipate barriers, and make timely adjustments to territory strategy and execution
• Deliver territory business objectives through disciplined prioritization, high-quality customer engagement, effective resource stewardship, and accountability for both behaviors and results
• Maintain accurate and timely customer records, forecasts, expense reporting, required administrative documentation, and business updates in accordance with company expectations
• Identify, prioritize, and develop high-opportunity accounts, health systems, centers of excellence, and referral networks across pediatric and adult hepatology and gastroenterology
• Create and execute customized account plans that reflect the local patient journey, key stakeholders, clinical decision-making, referral patterns, access considerations, customer needs, and competitive realities
• Build trusted relationships with physicians, advanced practice providers, nurses, pharmacists, office staff, and other members of the care team by delivering relevant value and consistent follow-through
• Map influence and decision-making within complex accounts, establish clear objectives for each engagement, and secure appropriate next steps that advance the account strategy
• Coordinate compliant account actions across Mirum field partners, clarify ownership, and maintain momentum against agreed priorities and customer needs
• Develop and maintain deep knowledge of rare cholestatic liver disease, diagnostic pathways, mechanisms of action, clinical data, product profiles, approved uses, safety information, patient support pathways

About the Company

Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases.