About the role
Location: Warsaw, Poland
Working hours: min 4 hrs in US east time zone
Team Structure: Global test management across multiple regions
Work Environment: Hybrid setup; emphasis on work/life balance
Summary The Test Manager role is pivotal in coordinating testing for high-profile engagements globally. This position ensures effective test strategy, planning, and execution, aligning project deliverables with timelines.
Main Responsibilities:
- Own end-to-end test coordination for engagements delivered globally, acting as the single point of accountability for test planning, status, and readiness.
- Develop and maintain test strategy and plans aligned with each project's scope, timeline, and delivery methodology.
- Coordinate test activities across regional and global teams, ensuring test phases (e.g., system integration testing, UAT) are scheduled, resourced, and consistently tracked.
- Define and validate entry and exit criteria for each test phase, confirming environment, data, and configuration readiness before testing begins.
- Manage defect triage and resolution tracking, working with technical and delivery teams to prioritize fixes against go-live milestones.
- Conduct risk assessments on testing scope and timeline, escalating factors that could jeopardize a go-live date.
- Set and manage testing-related expectations with stakeholders and internal delivery teams.
- Establish and maintain trusted relationships with teams and stakeholders, particularly around test governance and reporting.
- Organize and lead test governance meetings and status reporting across the portfolio.
- Ensure smooth handover of test evidence and sign-off to teams and stakeholders ahead of go-live.
- Contribute to building repeatable test processes and reusable test collateral across the portfolio.
Key Requirements:
- 7+ years of direct experience in test management or test coordination, ideally on a large-scale program with a globally distributed team and a broad set of stakeholders. Experience in software implementation & client onboarding programs.
- Work experience in client-facing roles, including test governance and UAT coordination
- Strong familiarity with test management and project management tools (e.g., Azure DevOps, Microsoft Project, or equivalent)
- Ability to make sound decisions balancing quality, timeline, risk, and resources across a portfolio of engagements
- Time management, prioritization, and coordination skills suited to managing multiple test phases in parallel
- Empathy and the ability to listen
- Fluent in English, with excellent communication and presentation skills
- Strong negotiation, influencing, and conflict management skills
Nice to Have:
- Experience with asset manager or investment management clients.
- Professional leadership skills with the ability to motivate teams across geographies.
- ISTQB or equivalent test management certification, PMI PMP / Prince2.
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