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Territory Sales Incharge-Calicut

Aditya Birla Group

RemoteFull timeMid levelPosted today
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About the role

Designation:

Location: India Kerala MM Ali Road, Calicut

Organization: Cement

Job Description:

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1

Accountability: Sales collection, C form collection & Ugai management

  • Monitoring & reviewing company¿s & freight outstanding

  • Reviewing the ageing of debtors on a daily basis

  • Collections of cheques, DD from customers

  • Coordination with service agent/C & F for ensuring collections in time

  • Development & periodic review of critical ugai indicators

  • Collection of all the C forms from the parties

  • Ensure that the C forms are in proper format with all supportings and are dispatched to plant in time

KRA2

Achieving sales targets

Achieving sales targets of white cement & new products

  • Ensure frontline implementation of zonal marketing plan

  • Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area

  • Review the classification of stockists/retailers & direct users according to their lifting & other specified parameters

  • Performing systematic market visit schedule activities

  • Building rapport with all the customers

  • Ensure collation of orders & feeding the same in e-commerce site on web

  • Approval of credit note after checking all the details

  • To fill in Daily Activity Report & call cycle enteries

  • Attentively listen to customers problems/issues & apprise the same to area head/state head

  • Attending to quality, pricing problems of the retailers/ stockists & direct customers

  • Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets

KRA3

Gathering market feedback

  • Provide the feedback & need for appointing new dealers/stockists in unrepresented areas or the areas which are not fully penetrated.

  • Providing feedback on weak pockets of sales areas & the reasons thereof

  • Closely interact with retailers/retailers staff/stockists to get the first hand market feedback & submitting the same to area head/state head

  • Make available the information on competitors promotion activities to area head/state head

  • Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same

KRA4

Promoting products & applications

  • To conduct retailers meet and coordinate with CASC personnel for imparting training to retailers on new products & technical aspects of products

  • To collaborate with CASC personnel in conducting painters meet.

  • To conduct & completely handle counter meets & spreading awareness of BW applications & products to painters of a specific counter

  • To conduct trade exhibitions & ensuring the proper presentation at stall & attending to customers at the stall to spread awareness of the products & applications

  • To conduct cluster campaigns after carefully selecting clusters of customers & making the end user aware of the new products & applications

  • To coordinate & provide support to CASC personnel for sampling to be done at micro level.

KRA5

  • Ensuring proper utilization of budget for promotional activities

  • To ensure implementation of promotional schemes in retail channel & submit the first hand report of the schemes effectiveness

  • Collection of tokens, issuals of credit notes for implementing the scheme

  • Timely distribution of sales promotional material

  • Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there

  • To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business

  • Distribution of gifts & other promotional material to customers in time

KRA6

Initial complaint handling

  • To attend to the complaints of customers with regard to minor & generic applications & products

  • Visiting site to get the actual feel of complaint

  • To take the initial account of the nature of complaint

  • To attend to the complaints of retailers with regard to packing quality, product quality, weight complaints, damaged goods

  • To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement

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