About This Role
This role involves maintaining and expanding an assigned customer base for pharmaceuticals, supplies, products, and programs within a specific territory. The Territory Manager is responsible for achieving annual sales, revenue, and gross profit goals by proactively engaging with customers and understanding their business needs.
Responsibilities
- Regularly call on mixed-practice veterinarians, agricultural retailers, and/or producers within a defined sales territory to achieve budgeted sales volume and other established goals
- Retain and further develop established customer accounts and develop new customer accounts to increase market share
- Partner with customers to understand their business needs and requirements in order to proactively recommend specific products and solutions
- Provide impeccable support: respond to customer queries, answer questions and solve problems in a timely fashion
- Identify trends in customer satisfaction
- Verify price and terms in accordance with standard procedures and customer profitability profiles
- Partner with the sales support functions in order to grow the territory
- Meet forecasted goals
- Maintain a current knowledge of the industry, consumer preferences, company products, programs, market conditions, and competition
- Gain understanding of and adhere to Accounts Receivables policies and practices
- Ensure accuracy in customer orders and territory records, document all customer interactions and potential sales opportunities, and maintain accurate financial documentation
- Utilize sales and financial reports as needed to grow the territory
- Maintain acceptable driving record
- Perform other duties as assigned
Requirements
- Associate’s Degree in Business and/or Animal Health, or equivalent combination of education and experience
- Exceptional customer service and organization skills
- Self-motivated
- Ability to analyze financial information
- Skillful negotiation and presentation abilities
- Accuracy and strong attention to detail
- Effective verbal, written, and interpersonal communication skills
- General computer proficiency including knowledge of MS Office
Nice to have:
- 3+ years of experience in animal health/agriculture or sales
- Proficiency in SAP or related ERP
Important Details
- Travel: This position requires travel in a regional area; percentage of travel varies based on the territory
Physical Demands
- Lifting or Carrying: occasional, up to 50 pounds
