About This Role
This role is responsible for maximizing efficiencies across all resources within an assigned territory, including employees, equipment, and services. The Territory Manager will oversee day-to-day operations, ensure high levels of customer service, and provide safety leadership.
Responsibilities
- Manage all employees within the assigned territory on a day-to-day basis
- Ensure seasonal facilities are well maintained, cared for, and staffed during seasonal operations
- Provide a high level of customer service
- Adhere to safety policies and provide safety leadership
- Adhere to and carry out central dispatching of agronomy products and services
- Set and communicate hours of operation for each location under their purview
- Coordinate the most efficient use of people and equipment within their territory, region, and in coordination with other territory managers
- Maintain clean and attractive workplaces
- Report opportunities for increased sales and improved efficiencies in territory operations
- Keep grain and all inventory items in good condition
- Follow accounting procedures: inventory of merchandise, daily cash controls, and all other necessary accounting functions to maintain adequate records
- Make farm calls as needed to promote company products, services, and values
- Promote company and territory employee cohesiveness through effective communication, teamwork, and shared services
- Ensure all inventory items are properly accounted for in a timely manner
- Promote and adhere to the company Core Values of honesty, integrity & teamwork
- Perform preventative maintenance on all rolling stock and fixed assets
- Adhere to cooperative credit policy
- Secure facilities and equipment when closing
- Manage operating expenses and improve key performance indicators and metrics
- Ensure effective use of staff overtime and effective use of staff
- Manage repairs and maintenance expenses to drive decreases through effective preventative maintenance
- Effectively communicate labor shortages and excesses to Regional Manager and other Territory Managers
- Perform all other duties as directed
- Directly supervise employees in the assigned Territory
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws
- Interview, hire, and train employees
- Plan, assign, and direct work
- Appraise performance
- Reward and discipline employees
- Address complaints and resolve problems
- Verify timecards
