About This Role
This role as a Territory Manager involves building and nurturing customer relationships and driving business growth within the foodservice industry. It suits a sales professional who is passionate about performance and partnerships, with the ability to drive earnings and incentives. You will be part of a dynamic team at US Foods, a large food distributor.
Responsibilities
- Be the Customer Champion: Own and nurture the customer relationship in a team-based selling model
- Educate customers on ordering platforms and provide menu consultations, product recommendations, and pricing strategies to help customers succeed
- Drive Sales Success: Sell to customers, increase case growth, and acquire new business through impactful sales presentations and tailoring your sales approach to individual customers
- Utilize effective time and territory management
- Team Based Selling: Work collaboratively with Specialists to assist with top penetration opportunities and new accounts opening
- Work closely with marketing, supply chain, and customer service to ensure seamless product delivery
- Lead with Insight: Develop new business by identifying prospective customers utilizing market intelligence databases, business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department
- Troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs)
- Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided
- Stay on the Move: Drive your personal motor vehicle to conduct regular check-ins, site visits, and follow-ups to ensure customer satisfaction
Requirements
- 1+ year of sales experience preferred
- HS Diploma or equivalent
- A valid driver’s license is required, and motor vehicle record must be in good standing
- Foodservice industry/culinary/restaurant management/hospitality experience preferred
- Excellent oral and written communication skills and presentation abilities
- Ability to build internal and external relationships and cold call to develop new business
- Exceptional customer service and interpersonal skills
- A competitive spirit with a drive to exceed goals
- Problem solving ability / organization and negotiation skills
- Team up mentality to collaborate with internal and external stakeholders
- Tech-savviness – proficiency in Microsoft Office and CRM tools like Salesforce is a plus
