Managing the safe, efficient, and compliant operation of a wholesale fuel terminal is the core of this role, which includes handling fuel, lubricants, and chemical products. This position oversees various aspects of terminal operations, from tank farm management and fleet coordination to driver supervision and customer service, ensuring timely product delivery and operational excellence in line with company policies.
Responsibilities
Oversee daily terminal operations, including the handling and storage of fuel, lubricant, and chemical products
Manage tank sets, monitor inventory levels, and ensure accurate telemetry system functionality
Ensure compliance with all safety, environmental, regulatory, and company requirements
Maintain the operational readiness and efficiency of terminal infrastructure
Develop and manage driver and employee schedules to optimize delivery performance and labor utilization
Monitor load boards to track on-time deliveries and identify missed or delayed shipments
Serve as the primary communication link between drivers and management and provide real-time direction, updates, and issue resolution
Review Samsara notifications, address fleet maintenance needs, and ensure vehicle safety and compliance
Ensure high levels of customer satisfaction through proactive communication and resolution of delivery exceptions, delays, and service concerns
Collaborate with customers and internal teams to maintain service reliability
Promote and enforce a strong safety culture within the terminal and driver team
Lead incident reporting, documentation, and follow-up investigations
Ensure compliance with DOT, OSHA, EPA, and company-specific standards
Conduct regular safety meetings and training sessions
Provide coaching, feedback, and performance management for drivers and terminal staff
Identify and act on coaching opportunities to improve safety, performance, and customer service
Foster a positive and accountable work environment
Coordinate with the Regional Manager and Human Resources to identify staffing needs
Lead interviewing and candidate selection and oversee onboarding and comprehensive training for new employees
Ensure ongoing employee development and certification compliance
Maintain high housekeeping standards across terminal properties and conduct regular cleanliness, organization, and safety inspections
Submit and track real estate and maintenance requests for facility repairs and improvements
Perform other duties as assigned
Requirements
High school diploma or equivalent required; college degree preferred
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3-5+ years of experience in fuel distribution, terminal operations, or logistics management
Strong knowledge of fuel, lubricants, and chemical handling procedures
Experience managing drivers, scheduling, and fleet operations
Familiarity with telemetry systems and fleet tracking software (e.g., Samsara)
Working knowledge of safety and regulatory requirements (DOT, OSHA, EPA)
Strong leadership, communication, and problem-solving skills