Terminal Manager

About This Role

This Terminal Manager role is responsible for overseeing all operational aspects of the dry bulk trucking terminal in Griffith, IN, managing a team of over 70 DOT-regulated drivers, and ensuring the efficient operation of associated facilities, including an on-site maintenance facility and a truck and trailer wash facility. This position reports directly to the Regional Terminal Operations Director and plays a key role in driving operational excellence, safety, and team performance.

Responsibilities

• Oversee daily terminal operations, ensuring efficiency, safety, and compliance across all activities
• Manage staffing, work schedules, and workload assignments for drivers and support personnel
• Provide leadership and direction to terminal employees, including hiring, training, coaching, and performance management
• Promote a strong safety culture, ensuring adherence to all DOT and company safety standards
• Monitor and analyze operational data to identify opportunities for improvement and enhance terminal efficiency
• Address and resolve customer challenges promptly and professionally to maintain strong client relationships
• Develop logical, safe, and efficient solutions that support operational growth and continuous improvement
• Maintain and enforce terminal policies, procedures, and best practices to ensure consistent and compliant operations
• Document and address performance issues and escalate employee concerns as needed
• Foster employee engagement and satisfaction while promoting a clean, safe, and respectful work environment
• Collaborate and communicate effectively with other terminals, departments, and regional leadership to support company-wide initiatives
• Represent the company professionally in all interactions with customers, employees, and community partners
• Travel as required to customer sites or other company locations

Requirements

• Minimum 4 years of management experience, preferably in trucking, logistics, or terminal operations
• Bachelor’s degree preferred (or equivalent work experience)
• Strong leadership, communication, and problem-solving skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic data analysis
• Valid driver’s license and ability to move vehicles as needed
• Self-motivated with the ability to work independently and make sound decisions
• Ability to understand, interpret, and follow company policies and instructions
• Strong computer and typing skills
• Excellent verbal and written communication skills, with the ability to interact effectively with employees and customers
• Basic mathematical proficiency