About This Role
This role provides leadership and manages every aspect of terminal operations, with a strong focus on safety and world-class customer service. The Terminal Manager is responsible for overseeing personnel and ensuring the highest levels of efficiency and compliance.
Responsibilities
- Provide the highest level of safety possible
- Provide the highest level of customer service possible
- Manage terminal personnel with a focus on safety, teamwork, morale, and customer service
- Follow, communicate, and enforce all company policy, procedures, and goals
- Keep the terminal adequately staffed
- Train staff appropriately
- Supervise, coach, mentor, and motivate employees while leading by example
- Maintain the highest level of on-time service possible
- Maintain the highest level of cost control possible
- Assist with all supervisory functions when needed
- Assist with office clerical functions when needed
- Work in a safe, professional manner to reduce personal risks and risks to fellow employees
- Comply with Federal, State, and Company regulations
- Work in a positive, supportive, and cooperative way at all times
- Ensure good facility maintenance and good housekeeping
- Ensure proper equipment maintenance
- Perform other duties as needed
Requirements
- Valid Driver License
- Minimum age of 21
- High School completion or equivalent
- Basic computer skills
- Detail-oriented
- Transportation/Supply Chain experience required
- Management/Supervisory experience required
- Problem-solver, self-motivated
- Ability to work in a team as well as individually
- Excellent attendance
Benefits
Important Details
- Working Conditions: Ability to work in a fast-paced environment; may use common material handling tools such as forklifts, carts, dollies, banding machines, shrink wrap tubes, pallet jacks, and tow motors; standing, walking, pushing, pulling, twisting, carrying, bending, reaching, and lifting both above and below waist level may be required; heavy lifting may be required; may be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; the office environment is generally favorable with adequate lighting and temperature, and minimal hazardous or unpleasant conditions caused by noise, dust, etc.
- Physical Conditions: Visual acuity including regular use of items including a computer screen or monitor; manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers; talking and hearing required to communicate with and listen to others to share or receive information; may be occasionally exposed to noise including telephone, office machinery, and conversations of others
