About This Role
This Terminal Manager role involves leading day-to-day fuel transportation operations. The position focuses on driving safety, profitability, driver retention, and customer service excellence. It is suited for a transportation leader who thrives in a fast-paced environment and can balance operational execution, people leadership, DOT compliance, safety management, financial accountability, and driver development.
Responsibilities
- Manage and reinforce terminal safety programs and field observation processes
- Conduct driver coaching, safety counseling, and incident investigations
- Monitor DOT and safety compliance requirements
- Review driver performance and activity through telematics platforms such as Lytx
- Coordinate customer-specific safety training and terminal safety meetings
- Develop and execute continuous safety improvement initiatives
- Support drug and alcohol testing programs and compliance efforts
- Partner closely with centralized dispatch to adjust daily operational plans
- Resolve driver and dispatch issues quickly and professionally
- Review driver availability against operational demand and equipment capacity
- Provide operational support and after-hours/on-call leadership as needed
- Build and maintain driver schedules, vacation schedules, and staffing plans
- Ensure customer coverage while optimizing driver utilization
- Monitor driver staffing projections and hiring needs
- Coordinate recruiting efforts, candidate interviews, testing, and onboarding
- Lead driver orientation and training programs
- Develop driver mentorship and trainee development plans
- Oversee terminal administrative personnel and assistant managers
- Coach and develop team members through performance management and leadership development initiatives
- Build strong relationships with drivers and operations personnel
- Foster a positive, team-oriented terminal environment
- Support drivers through coaching, communication, and issue resolution
- Analyze turnover trends and implement retention improvement strategies
- Ensure company standards, policies, and procedures are consistently followed
- Coordinate preventive maintenance schedules and equipment repairs
- Review and approve maintenance work orders
- Monitor facility maintenance, certifications, and compliance documentation
- Partner with maintenance teams and vendors to maximize equipment uptime
- Review terminal expenses against budget and operational goals
- Monitor variable costs and identify improvement opportunities
