Terminal Manager

About This Role

This leadership role is responsible for the safe, compliant, and efficient day-to-day operation of the rail terminal, including railcar coordination, transloading, scale-house activities, yard maintenance, inventory control, and customer service. The Terminal Manager plans and oversees the work of terminal personnel, maintains regulatory and equipment compliance, manages truck and rail traffic, supports accurate billing and documentation, and builds strong relationships with customers, transportation partners, and internal teams.

Responsibilities

• Coordinate day-to-day terminal operations (rail cars, trans-loading, scale house, etc.)
• Oversee, coordinate, and manage truck and rail car traffic in and out of the facility, including yard logistics, to ensure a safe workplace while meeting service and profit expectations
• Order and release rail cars through the CN website
• Develop the weekly schedule for cars, time slots, and transload days; communicate it to the team and confirm with customers
• Fill in on transload vacancies to protect operations
• Demonstrate a "hands-on" management style, with intimate knowledge of terminal and equipment operations, and perform the work as required to serve customers
• Provide railyard maintenance (snow clearing, ice control, vegetation control, grading, graveling as needed)
• Perform monthly track inspections and take action to remain compliant
• Ensure all equipment is compliant and re-certified within required timeframes
• Develop and maintain Safe Work Procedure documents for all yard-related tasks and ensure compliance
• Work with Seaboard Safety HSE to ensure the Woodstock Operating/Work Procedures are adequate
• Conduct ongoing safety audits
• Initiate and participate in daily toolbox meetings; conduct quarterly safety meetings
• Meet with individual staff and direct other activities that promote safety and continuing education
• Ensure all required inspections and audits are completed
• Stay current on regulatory changes from Environment Canada, CN, Transport Canada, the Ontario Ministry of Transportation, OH&S, TDG, etc.
• Stay current on TDG regulations, product handling, and hazard management, particularly for liquid petroleum and chemical products
• Operate the scale and submit information to Finance for billing
• Keep customer and railyard inventory tracking current
• Provide all documentation and BOLs to team members; review completed paperwork; provide BOLs to outbound trucks and obtain signatures
• Coordinate transload personnel to deliver safe, reliable, professional service to customers and transport companies
• Serve as the customer point of contact and expand relationships through calls, emails, and in-person meetings