About This Role
This role is for an experienced Terminal Manager to lead operations for an established transportation and logistics company. The position is ideal for a hands-on leader with a strong background in intermodal transportation, terminal operations, driver management, and DOT compliance. The successful candidate will oversee daily terminal activities, manage staff, drive efficiency, maintain safety and compliance, and deliver exceptional customer service.
Responsibilities
- Lead, hire, train, develop, and manage dispatch and terminal staff
- Foster a culture focused on safety, accountability, teamwork, and operational excellence
- Monitor employee performance through coaching, mentoring, and performance management
- Ensure compliance with DOT regulations, safety standards, and company policies
- Build strong working relationships with owner-operators, company drivers, customers, vendors, and internal departments
- Identify and implement process improvements that increase operational efficiency and service quality
- Investigate and resolve customer and operational concerns in a timely manner
- Analyze terminal performance, customer efficiencies, and operating costs to drive continuous improvement
- Support business growth through superior customer service and relationship management
- Participate in management meetings, special projects, and strategic operational initiatives
Requirements
- Minimum 3 years of intermodal transportation experience working directly with owner-operators and company drivers
- Demonstrated knowledge of DOT regulations and transportation compliance requirements
- Strong leadership and team development experience
- Excellent communication, organizational, and time-management skills
- Strong analytical and problem-solving abilities
- Proficiency with Microsoft Office and transportation management software
- Ability to work at a desk and computer for extended periods
- Ability to communicate effectively in person, by phone, and through virtual platforms
- Ability to walk terminal facilities and yard locations in various weather conditions
- Ability to lift up to 30 pounds without assistance
- Ability to stand, bend, stoop, and climb stairs as needed
- Ability to remain focused in a fast-paced operational environment
Nice to have:
- 5+ years of transportation operations management experience in a similar industry
- Bachelor's degree in Business, Logistics, Supply Chain, or a related field
Benefits
- Quarterly performance-based bonus program
