About This Role
This management role oversees the safe, efficient, and compliant operation of a wholesale fuel terminal, handling fuel, lubricants, and chemical products. The Terminal Manager is responsible for tank farm operations, fleet coordination, driver management, and customer service to ensure on-time product delivery and operational excellence.
Responsibilities
- Oversee daily terminal operations, including the handling and storage of fuel, lubricant, and chemical products
- Manage tank sets, monitor inventory levels, and ensure accurate telemetry system functionality
- Ensure compliance with all safety, environmental, regulatory, and company requirements
- Maintain the operational readiness and efficiency of terminal infrastructure
- Develop and manage driver and employee schedules to optimize delivery performance and labor utilization
- Monitor load boards to track on-time deliveries and identify missed or delayed shipments
- Serve as the primary communication link between drivers and management and provide real-time direction, updates, and issue resolution
- Review Samsara notifications, address fleet maintenance needs, and ensure vehicle safety and compliance
- Ensure high levels of customer satisfaction through proactive communication and resolution of delivery exceptions, delays, and service concerns
- Collaborate with customers and internal teams to maintain service reliability
- Promote and enforce a strong safety culture within the terminal and driver team
- Lead incident reporting, documentation, and follow-up investigations
- Ensure compliance with DOT, OSHA, EPA, and company-specific standards
- Conduct regular safety meetings and training sessions
- Provide coaching, feedback, and performance management for drivers and terminal staff
- Identify and act on coaching opportunities to improve safety, performance, and customer service
- Foster a positive and accountable work environment
- Coordinate with the Regional Manager and Human Resources to identify staffing needs
- Lead interviewing and candidate selection and oversee onboarding and comprehensive training for new employees
- Ensure ongoing employee development and certification compliance
- Maintain high housekeeping standards across terminal properties and conduct regular cleanliness, organization, and safety inspections
- Submit and track real estate and maintenance requests for facility repairs and improvements
- Perform other duties as assigned
Requirements
- High school diploma or equivalent required; college degree preferred
- 3–5+ years of experience in fuel distribution, terminal operations, or logistics management
