Teller

About This Role

This Teller position at the Waseca branch focuses on providing excellent financial service to members. The role involves processing transactions, educating members on available services, and actively engaging with the community. It suits an enthusiastic individual passionate about helping others and eager to grow their career within a supportive team environment.

Responsibilities

• Engage with members, listen to them, and understand their situations
• Educate members on what Blaze can do for them
• Process transactions like deposits, withdrawals, transfers, and payments with accuracy and professionalism
• Grow by using the tools provided to stay on top of financial industry trends, products, services, and training opportunities
• Enjoy working next to Blaze teammates and managers, helping each other to succeed
• Provide members with excellent service through face-to-face interactions on a daily basis
• Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back

Requirements

• Enthusiastic and passionate about helping others
• Enjoy learning and want a career
• Understand financial products and services or are interested in learning about them
• Comfortable having conversations and making recommendations
• Seek new ways to serve others in your community
• Work well with others, even when things don’t go as planned
• Embrace change and a fast pace
• Organized and can multi-task
• Minimum High School degree or GED
• Minimum of one year customer service experience
• Minimum of one year cash handling experience

Nice to have:

• Previous financial service experience
• Demonstrated knowledge and skill of selling, including the ability to identify member's needs to explain features and benefits of Blaze services and to close sales opportunities
• Ability to proactively respond to members/staff to problem solve based on guidelines; written communications are based on templates but can be modified

Benefits

• $2,000 sign-on bonus, paid over one year (for new hires)
• $5,500 sign-on bonus, paid over two years (for candidates with Fiserv DNA experience)
• Opportunity to grow by receiving constructive guidance and mentorship
• Development opportunities through career pathway in branches
• Participation in giving back to communities through volunteering, community events, and companywide campaigns
• Affordable healthcare (as low as $20 per check)
• Up to 6% 401K contribution