About This Role
This Teller position at Bank of Ann Arbor involves helping customers with their daily financial needs, handling cash and technology, and building relationships through excellent customer service. It is an opportunity for someone eager to learn, grow, and make a positive impact in every client interaction.
Responsibilities
- Provide accurate and efficient transaction services to customers
- Control and balance all financial instruments processed
- Assist in overall branch services
- Welcome customers to the bank in a warm, friendly manner
- Handle transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks
- Accept loan payments, issue money orders, cashier checks, and foreign currency
- Process all transactions within authorized limits, including check-cashing limits
- Obtain supervisor approval on all required transactions
- Utilize product knowledge to better help new and existing customers with their banking needs
- Perform other duties as required by the position
Requirements
- One year of previous experience as a teller is preferred but not required
- Cash handling experience and/or customer service experience
- Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems
- Excellent customer service and communication skills, with the ability to interact with a variety of bank clients
- Ability to talk or hear
- Frequently use hands or fingers, handle, or feel objects, tools, or controls
- Occasionally stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl
- Occasionally lift and/or move up to 25 pounds
- Specific vision abilities including close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus
Important Details
- Schedule: Monday – Thursday 8 a.m. to 4:30 p.m.; Friday - 8 a.m. to 5:30 p.m.; One Saturday per month - 8 a.m. to 12:30 p.m.
About the Company
Bank of Ann Arbor is looking for a friendly, reliable Teller.