About This Role
Receiving and processing customer transactions is the core of this teller role, which also involves promoting other financial services. The position requires careful handling of cash and checks, accurate record-keeping, and balancing a cash drawer daily.
Responsibilities
- Receive checks and cash for deposits to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records
- Cash checks and process withdrawals; pay out money after verification of signatures and customer balances
- Promote and explain other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, and money orders
- Receive mortgage, consumer loan, and other payments and ensure the payments match balances due
- Enter payments into the computer and generate customer receipts
- Place holds on accounts for uncollected funds
- Count, check, and package coins and currency
- Balance cash drawer at the end of the shift and compare totaled amounts to computer-generated proof sheet
- Report any discrepancies to the supervisor as necessary
- Ensure that the teller station is properly stocked with forms, supplies, etc.
- Report malfunctions of teller terminals and other equipment used at the teller station
- Check night depository bags and record proper information on the financial institution's forms
- Conduct day-to-day operations in accordance with the laws, regulations, policies, procedures, and expectations of the Bank
Requirements
- High school diploma or equivalent
- Minimum of 6 months customer service experience
- Minimum of 6 months cash handling experience
- Good interpersonal communication and computer skills
- Ability to operate standard office equipment such as adding machines and typewriters
- Must be available to work the required schedule of the banking office, including Saturdays
- Strong organizational skills with attention to details and ability to multitask
Nice to have:
- Previous teller experience
Benefits
- 401(K) Retirement Plan with Company Match
- Paid Bank Holidays
- Accrued Vacation time beginning day one
- Continual Training & Growth Opportunities
- Employee Celebration and Recognition
- Tuition Reimbursement Program
About the Company
Compliance with laws, regulations, policies, procedures, and expectations of the Bank is recognized as part of the period performance review.