About This Role
This Teller position provides friendly and professional service to bank clients by conducting appropriate transactions and troubleshooting issues. The role reports to the Teller Manager.
Responsibilities
- Process checking and savings deposits: verify cash and endorsements, review bank-accepted identification for cash back, and issue receipts of deposit
- Process savings withdrawals and cash checks by verifying endorsements, reviewing bank-accepted identification, and ensuring check validity
- Issue personal money orders and cashier
- Process ATM, incoming mail, and Night Depository deposits
- Buy and sell currency from the vault as necessary to ensure cash limits are not exceeded
- Process loan payments: verify payment amount and issue receipts
- Prepare coin and currency orders for business clients
- Process real estate tax payments
- Process account closing transactions
- Gather CTR information
- Redeem US Savings Bonds
- Refer clients to other individuals and departments within the Bank
- Identify opportunities to introduce clients to Bank products and services
- Balance cash drawer
- Process Bond Coupons and Foreign Checks
- Process requests to buy and sell foreign currency
- Process foreign drafts
- Process Savings Bond redemptions
- Process requests for Gift Cards
- Provide transaction overrides for tellers when needed (for tellers provided with higher override limits)
- Participate in the opening and closing of the Bank
- Attend monthly meetings
- Order and arrange supplies
- Provide input for updating Teller, Collection, and Client Services Manual
- Perform other duties as assigned
Requirements
- Maintain friendliness and professionalism through the proper use of tact and diplomacy when dealing with clients at all times
- Display a positive attitude and enjoy working with the public
- Strong verbal communication skills
- Strong mathematical skills along with accuracy
- Detail-oriented
- Possess a great sense of organization, priority, and time management
- Ability to identify, research, and problem-solve on a critical level and think on your feet
- Ability to be flexible and to multi-task on a regular basis
- Ability to work in a fast-paced environment
- Strong knowledge of bank deposit products and regulations
- Capable of performing job duties at assigned bank locations
- High School Diploma or GED
