About This Role
This Teller role provides service to bank customers by conducting appropriate transactions and meeting their needs. It involves handling cash and checks, processing deposits and withdrawals, and ensuring excellent customer service.
Responsibilities
- Perform paying and receiving transactions satisfactorily and efficiently
- Meet teller balancing standards monthly as stated in the Teller Over & Short Policy
- Deliver excellent service to all customers
- Perform additional duties within the banking center as needed to help fellow co-workers
- Receive checks and cash for deposit, verify amount, and examine checks for endorsements
- Cash checks and pay out money after verification of signatures and customer balances
- Enter customer transactions into computer to record transactions, and issue computer-generated receipts
- Place holds on accounts for uncollected funds
- Explain, promote, or sell products or services such as travelers checks, money orders, and cashier's checks
- Remove deposits from, and count and balance cash in, automated teller machines and night depository
- Comply with all applicable banking regulations, including Bank Secrecy Act
- Follow Red River Bank policies and procedures
- Attend or complete all required training
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Basic computer skills
- Ability to demonstrate attention to detail
- Ability to deliver excellent customer service
- Ability to respond promptly to customer needs
- Ability to maintain confidentiality
- Ability to write clearly and informatively
- Ability to use time efficiently
- Ability to demonstrate accuracy and thoroughness
Important Details
- Physical demands: regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; occasionally required to stand and walk; occasionally lift up/or move up to 50 pounds; specific vision abilities required include close vision
- Work environment: noise level is usually moderate
