Teller

About This Role

The Teller provides top-rate service to all customers by providing accurate and efficient service. This role processes and records routine transactions for bank customers, including cashing checks, accepting deposits and withdrawals, processing loan payments, and money transfers. The Teller is also responsible for professionally promoting the bank's products and services.

Responsibilities

• Identify customers and accurately manage various transactions, including validating and cashing checks, accepting cash and/or checks for deposit, receiving and counting working cash, and processing cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments and mortgage payments
• Balance currency, cash, and checks in cash drawer at end of each day
• Answer inquiries regarding checking and savings accounts and other bank-related products
• Other duties as assigned

Requirements

• High school diploma or equivalent
• Exceptional customer service skills
• Ability to complete tasks accurately and efficiently
• Team player who operates with a dynamic, "all hands-on deck" approach
• Strong problem-solving skills
• Strong commitment to MCB’s vision and role in the communities we serve
• Positive, resourceful, and flexible
• Ability to work effectively with individuals from diverse communities and cultures
• Outstanding written and verbal communication skills, interpersonal skills, active listening skills, and relationship-building capabilities
• Ability to multitask and perform a variety of job functions in any given day
• Relevant computer skills
• Candidates must be authorized, without restriction, to work in the United States without employer sponsorship now and in the future

Nice to have:

• Some clerical, administrative, cash handling, sales, or customer service experience

Benefits

• Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k
• Life and AD&D Insurances and Long-Term Disability
• Vacation Days, Personal Days, and Paid Holidays
• Employee Stock Ownership Plan (ESOP)

Important Details

• Physical activities: climbing, reaching, standing, lifting, talking, hearing, and performing repetitive motions
• Medium exertion: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects