Teller

About This Role

The Teller role at First Financial Bank is ideal for an energetic and detail-oriented individual who enjoys helping clients and accurately handling cash transactions. This position offers the opportunity to develop a banking career and gain a strong foundation in retail banking.

Responsibilities

• Build relationships with clients, understand their needs, and provide personalized service
• Deliver exceptional service by accurately processing transactions with a positive and proactive approach
• Ensure accuracy in processing cash and check transactions with integrity and precision
• Drive growth by understanding client needs and connecting them with the right products and resources
• Educate and protect clients by clearly explaining security measures and banking procedures
• Solve problems by handling client concerns with professionalism and finding effective solutions
• Minimize risk by identifying and preventing fraud while ensuring compliance with banking regulations
• Collaborate as part of a respectful, supportive team that values accountability and innovation

Requirements

• High school diploma or equivalent
• Minimum 1 year of customer service experience in a business setting
• Minimum 1 year of cash-handling experience
• Strong customer service skills, including active listening and clear communication
• Experience recommending and referring financial products
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude
• Solid understanding of compliance and fraud detection
• Basic math and accounting skills
• Ability to accurately balance a cash drawer
• Proficiency with computers, data entry, internet applications and multi-line phone systems
• Ability to commute to the primary work location and occasionally to other work locations within driving distance
• Ability to work occasional weekends and extended hours
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday
• Ability to review information and details at close range (within a few feet)

Nice to have:

• Teller experience (6+ months)

Benefits

• Medical, dental, vision, and employer-paid life and disability insurance
• 401(k) match
• Employee Stock Ownership Program (ESOP)
• Banking benefits
• Paid time off, including 11 Federal Reserve bank holidays
• Tuition assistance
• Professional development programs

About the Company