About This Role
This role as a Teller involves being the face of the credit union, building relationships with members, and ensuring financial transactions are handled with exceptional care. The position is part of a dynamic Operations Team and suits a motivated and personable individual passionate about helping people.
Responsibilities
- Process financial transactions with a high degree of accuracy and attention to detail to ensure member accounts are handled with care
- Deliver exceptional service by promptly and professionally assisting members with their needs, whether in person or over the phone
- Adapt quickly and effectively to new processes and evolving responsibilities in a fast-paced and dynamic environment
- Demonstrate a commitment to compliance by learning and upholding all federal regulations and Credit Union policies to protect both the institution and our members
- Maintain a consistent and reliable attendance record, understanding that your presence is crucial to the team's success and our ability to serve members
- Utilize core computer programs and be comfortable learning new software systems
Requirements
- High school diploma or equivalent
- One year of cash handling/customer service experience
- Ability to lift up to 25 pounds
- Ability to sit for long periods of time
- Ability to stand for long periods of time
- Ability to use a computer for long periods of time
Nice to have:
- Experience working in a financial institution is preferred
Benefits
- Employer-paid medical, dental, and vision insurance
- 401(k) Defined Contribution Plan with a generous 7% match
- Eleven (11) paid holidays
Important Details
- Schedule: Monday - Thursday, 8:00 AM - 5:00PM & Friday, 8:00 AM - 6:00PM
About the Company
At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. We are a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.
