Company Description
Indo Digital Services is a Lucknow-based company specializing in digital marketing solutions for diverse clients. The company offers services such as graphic design, video advertisements, website development, social media marketing, and search engine optimization. Indo Digital Services also manages Google Ads and YouTube marketing campaigns to help businesses grow their online presence. Team members collaborate closely with clients to deliver tailored digital strategies and measurable results, creating a dynamic and growth-oriented work environment for employees.
Role Description
The Telemarketer role at Indo Digital Services is a full-time, on-site position based in Lucknow. In this role, the Telemarketer will contact potential and existing clients by phone to introduce and explain the company’s digital marketing services. Daily responsibilities include generating leads, qualifying prospects, scheduling appointments for the sales team, and maintaining accurate records of calls and outcomes in CRM or internal systems. The Telemarketer will also respond to basic customer inquiries, follow up on previous communications, and collaborate with sales and marketing colleagues to meet targets. Consistent professionalism, clear communication, and a client-focused approach are essential to success in this position.
Qualifications
- Strong interpersonal skills and the ability to build rapport with diverse clients.
- Effective communication skills, including clear speaking, active listening, and professional phone etiquette.
- Customer service skills to handle inquiries, address concerns, and provide a positive caller experience.
- Sales and appointment scheduling skills to qualify leads, close opportunities, and arrange meetings for the sales team.
- Basic understanding of digital marketing services (e.g., social media, SEO, online advertising) is an advantage.
- Comfort using phones, computers, and CRM or call-tracking software.
- Ability to work on-site in Lucknow, meet daily call quotas, and collaborate with team members.
- Prior telemarketing, call center, or sales experience is preferred but not mandatory; relevant training or coursework is beneficial.
