About This Role
This role involves setting appointments for a car buying center, focusing on cold outreach and telesales. It suits an experienced individual who is results-driven and comfortable in a performance-based environment.
Responsibilities
- Manage inbound enquiries (phone, email, web) and create a strong first impression
- Qualify leads based on property, mobility needs, and budget
- Book high-quality appointments aligned with Sales Team availability
- Take ownership of the lead-to-appointment conversion funnel
- Execute structured follow-up to maximise conversion opportunities
- Maintain accurate CRM data (HubSpot) and track all interactions
- Collaborate with Sales Surveyors to ensure appointment quality
- Re-engage and nurture older or unconverted leads
- Meet and exceed conversion and follow-up KPIs
- Participate in coaching and continuously develop sales skills
Requirements
- Previous experience in sales, customer service, or a call handling environment
- Strong communication skills with the ability to build rapport quickly
- Confident qualifying leads and asking the right questions
- Results-driven with a focus on achieving KPIs and outcomes
- Highly organised with strong attention to detail in CRM management
- Proactive, resilient, and comfortable working in a performance-based role
- Ability to manage multiple enquiries and prioritise effectively
- Experience using CRM systems
Nice to have:
Benefits
- Commission on appointments plus super
- Training and ongoing support
- Campaigns
- Computer
- Leads and data
- VOIP phone dialler
- Email address
- Lots of incentives
- Opportunity to work with industry leaders and a great team
Important Details
- Schedule: Monday to Friday
- Employment type: full-time (38 hours a week) positions available
- Paid weekly
- Immediate start available
About the Company
We Buy Cars is one of Australia’s fastest growing car buying centres. It is a Brisbane based and privately owned company that has been operating in Australia for over 25 years.
