Telecommunicator

Nice to have:

• Knowledge of Computer Aided Dispatch (CAD)
• Knowledge of county streets, highways, and waterways
• Bilingual in English and Spanish

Benefits

• Employer paid 401k deferred compensation contributions (5% for sworn law enforcement and 2.5% for all other benefits eligible positions)
• Retirement plan through the NC Retirement system
• Paid sick and personal leave + 13 paid holidays per year
• Paid parental leave
• Paid community services leave to give back to our community
• Education leave to obtain a degree within your line of work
• Medical, dental, vision insurance + many other insurance options
• Employee assistance program
• 100% employer paid long term disability
• Onsite, employer-paid health and wellness center which includes a nurse practitioner and physical therapist
• Professional development trainings & leadership initiatives
• Opportunities to make a difference in your community
• Bilingual candidates able to read, speak, and write in Spanish and English with the same degree of fluency are eligible for a 5% differential when performing duties utilizing this skill during the course of performing work duties
• Employees who are assigned to work the night shift will receive a 5% pay differential for time physically worked between 7pm and 7am
• Sign-on bonus: Candidates accepting regular benefits eligible employment into this position are eligible to receive a one-time sign-on bonus of $2,000 with half being paid upon starting in the position and the second half being paid upon successful completion of one's introductory period. In the event the employee voluntarily resigns from the position before one year of service in it, the employee shall repay the sign-on bonus amount on a prorated basis, depending on the length of full-time service in the position prior to resignation.

Important Details

• Schedule: Must be able to work nights, weekends, holidays, order-in coverage, and unrestricted mandatory overtime in a 24-hour operation requiring shift work and assigned shift changes
• Employment type: Full-time applicants will be assigned 12-hour shifts on either Dayshift, Nightshift, or a Midshift, according to the needs of the department; includes weekends and holidays. Part-time applicants will be assigned to no more than 19 hours per week, according to the needs of the department when hired; includes weekends and holidays.

Application Process

• All applicants must be willing to work night shift
• Applicants referred to the department must take a timed aptitude test, which will include typing
• Applications will be placed in an active file for a period of 90 days; if you would like to submit a new application, you may do so 90 days from the time you last submitted an application
• Applications will be screened by Human Resources
• Applicants referred to the department will receive an email requesting important information pertinent to the position applied for

About the Company

The New Hanover County 911 Center is the link between citizens and emergency public safety response, receiving over 500,000 citizen calls per year. The department's actions help save lives, protect property, and assist the public in their time of need. New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Their shared values of professionalism, innovation, equity, integrity, stewardship, and accountability guide the way they conduct themselves and deliver services to their customers. New Hanover County celebrates diversity in their employees’ backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Their talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite them are a reflection of the community they serve. ``

This is the official LinkedIn page for New Hanover County Government.

Headquarters

Wilmington, NC

Open jobs

24

Website

nhcgov.com