About This Role
The Technician conducts basic vehicle diagnostics and performs routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This role suits individuals who are skilled in automotive repair and are committed to delivering exceptional service to guests through effective communication and reliable workmanship.
Responsibilities
- Perform basic vehicle diagnostics to properly identify required repairs.
- Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by the General Service Technicians.
- Assist in inventory management to include pulling tires and parts, unloading, and stocking inventory.
- Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition.
- Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, oil safety and compliance procedures.
- Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing dedicated test drive routes while maintaining all local traffic and safety laws.
- Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
- Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
- Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
- Perform other duties as assigned and required.
Requirements
- High School Diploma or equivalent.
- Automotive training including basic car maintenance and repair or equivalent combination of education and experience.
- ASE certification and State Inspection license (where applicable) preferred.
- Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
- Required to own a basic set of tools or participate in Monro’s tool purchase program.
Benefits
- Performance-based incentives.
- Paid vacation and holidays for full-time teammates.
- Reimbursement for ASE Certifications.
- 401k eligibility immediately upon hire.
- Direct Deposit.
- Employee Discounts.
