About This Role
This role involves creating and maintaining user documentation for Anduril's diverse product lines, with a focus on defense and national security. The Technical Writer partners with product and operations teams to deliver accurate, easy-to-understand documentation that ensures front-line operators can effectively leverage Anduril products. The position involves setting standards for tone, voice, and quality across all written artifacts.
Responsibilities
- Partner with product and operations teams to deliver accurate, updated, and easy-to-understand documentation on how to use Anduril products
- Organize engineering and program delivery functions to support the documentation mission
- Work closely with engineers, operations, and subject matter experts to understand products, identify user workflows, and close documentation gaps
- Set the bar for tone, voice, and quality across written artifacts
- Make the process of learning how to operate systems as easy and seamless as possible
- Identify relevant stakeholders and lead them through a documentation roadmap with established key milestones and targets
- Engage subject matter experts at the right time and guide them towards finished user-facing documents that meet customer needs
- Work with account teams to ensure contract deliverables are accurate, on-time, and in the right format
- Create technical manuals, operational manuals, maintenance manuals, procedures, checklists, templates, user guides, troubleshooting guides, and release notes
- Partner with account, product, and engineering teams across all phases of product development to ensure users have the right documentation available
- Generate, review, and edit documentation that is user-focused
- Work with engineering and operations to deliver task, conditions, standard-centric documentation
- Evaluate and prioritize tasks required to successfully support product documentation efforts and keep them on track
- Help drive the best decisions for the company using a data-driven approach and stakeholder input
- Communicate and help manage expectations, ensuring risks are noted and shared with leadership
- Contribute to the living documentation process to build a culture of technical documentation
Requirements
- Experience reading and interpreting engineering documentation
- Experience writing technical user-facing documentation
- Eligible to obtain and maintain an active U.S. Top Secret security clearance
- 5+ years of demonstrated excellence generating technical documentation
- Experience building content in a variety of formats (Word, XML, etc)
- Strong communication (written and verbal) and interpersonal skills, with emphasis on technical subjects