About This Role
This position is responsible for researching, documenting, and developing detailed operator, maintenance, and troubleshooting procedures, checklists, technical specifications, alert bulletins, training materials, and other procedures and reports. The role ensures final materials clearly and effectively communicate technical information and data to appropriate audiences and that documents are developed in accordance with requested specifications. It involves collecting technical information by researching and analyzing data, publications, drawings, test procedures, design specifications, software description documents, and by interviewing technical experts. The Technical Writer will also plan, coordinate, and facilitate the efforts of a small-to-medium sized team to complete projects, may represent the organization as a primary contact on contracts and projects, and may provide direction and training to less experienced staff.
Responsibilities
- Research, document, and develop detailed operator, maintenance, and troubleshooting procedures, checklists, technical specifications, alert bulletins, training materials, and other procedures and reports
- Collect and accumulate appropriate technical information through researching and analyzing technical data and publications, engineering drawings, test procedures, design specifications/documentation, software description documents, engineering documents, and by interviewing technical experts
- Ensure documents are developed in accordance with the requested specifications and contractual requirements, including development of any necessary illustrations, photographs, or other graphic representations
- Ensure final materials clearly and effectively communicate the technical information and data
- Ensure accuracy of documents
- Correct technical and editorial errors and may participate in rewrites as necessary
- Coordinate technical reviews and approval signatures, which may include appropriate security classification prior to document distribution
- Participate in developing and recommending new and/or modifications to documentation/communication policies and procedures
- Present document(s) to program management staff and make related presentations
Requirements
- Education or formal training equivalent to the completion of an associate's degree in a technical discipline and ten or more years of professional engineering/scientific/military technical experience and/or professional in-depth engineering/scientific/technical/military documentation experience
- Two or more years of management/customer interface
- Comprehensive technical understanding of military or commercial systems, and technical writing/editing principles, theories, standards, and concepts
- Strong working knowledge of the development of technical manuals and documentation
- Strong working knowledge of computer-based tools in the production of technical documentation
- Ability to write DoD and commercial technical publications in the proper publishing format
- Previous experience using interactive electronic technical manual (IETM) tools to develop technical orders/publications
- Ability to grasp complex concepts quickly
- Ability to maintain confidentiality of sensitive information
- Strong organization skills
- Ability to identify issues and develop innovative solutions to a variety of complex problems
- Strong analytical, interpersonal, verbal, and written communication skills to accurately analyze, document, and report
- Knowledge of computer operations and applications
- Ability to obtain and maintain a DoD security clearance
- Proficiency with Microsoft © Office suite software (Word, Excel, PowerPoint, Outlook)
- US Citizenship Required
Nice to have:
- Experience with aircraft operations and maintenance procedures
- Experience with logistics management information databases
- Prior experience developing technical data using Arbotext (or similar) editing software
- S1000D experience
- Technical publications coding in XML
- Desired Clearance Level: Secret
Important Details
- Travel Percentage Required: 0% - 25%
- Relocation Assistance Provided: No
About the Company
General Atomics Systems Integration, LLC (GA-SI), an affiliate of General Atomics, is a provider of military and commercial engineering services. GA-SI is a leading-edge expert in systems integration technologies, reliability improvements, and controls system design. The company recognizes and appreciates the value and contributions of individuals with diverse backgrounds and experiences and welcomes all qualified individuals to apply.