Technical Writer Content Writer

About This Role

This role involves architecting creative digital content for marketing strategies and developing comprehensive technical documentation for healthcare software applications. It suits a writer with strong research skills who can ensure the quality and accuracy of all customer-facing content.

Responsibilities

• Work as an architect of creative digital content for extensive marketing strategies
• Exercise acumen in research skills to create a knowledge base that comes in handy in enterprise decision-making in the field of healthcare
• Analyze software application, develop product and technical documentation (online user guides, developer/configuration guides, product/release notes, installation guides, training manuals, and others)
• Own the quality of technical documentation and other customer-facing content materials
• Revise all product content and keep them updated with ongoing feature releases and updates
• Create clear and well-structured documentation and how-to guides that reduce ambiguity and describe the company's offerings in detail
• Detect and remove inconsistencies or information gaps in all forms of customer-facing content
• Create content marketing campaigns to drive leads and subscribers
• Work closely with Senior Business Executives and Engineering teams on current projects and coordinate documentation
• Effectively communicate with cross-functional teams to obtain information from the relevant stakeholders/appropriate sources, e.g., Product Management/Technical staff, and exercise judgment within defined procedures and practices to determine appropriate action
• Conduct secondary research and collate the information on the future prospect of diverse content strategies

Important Details

• Locations: Delhi NCR, Bangalore, Chennai, Pune, Kolkata, Ahmedabad, Mumbai, Hyderabad