About This Role
This technical writing role supports the creation and maintenance of clear, accurate, and user-friendly documentation. It is ideal for someone with strong writing skills and attention to detail, who is willing to learn technical products, tools, and documentation processes. The Junior Technical Writer will work closely with engineers, product teams, and subject matter experts to help produce documentation for software products, user guides, release notes, and internal process documentation.
Responsibilities
- Assist in creating, editing, and maintaining technical documentation such as user guides, release notes, FAQs, deployment notes, and product updates
- Gather information from engineers, product managers, and subject matter experts to translate technical input into clear, user-friendly content
- Follow documentation templates, style guides, and internal standards to ensure consistency and quality
- Update existing documentation based on product changes, customer feedback, and release cycles
- Support documentation activities in Agile workflows, including sprint-based updates and release documentation
- Maintain documentation assets in content management systems (CMS) and documentation platforms
- Collaborate with cross-functional teams to support documentation requirements for enterprise applications and products
- Learn and apply structured authoring, version control, and publishing workflows as required
Requirements
- Strong written and verbal communication skills
- Excellent attention to detail and ability to follow documentation standards and style guides
- Experience supporting documentation projects for enterprise applications
- Hands-on experience with Oxygen XML Editor, XML, and DITA
- Good understanding of technical writing principles and documentation workflows
- Familiarity with tools such as Confluence, Git, or similar collaboration and version control tools
- Ability to work effectively with cross-functional teams
- Quick learner with the ability to understand technical products, tools, and documentation systems
- Strong time management skills and ability to meet deadlines
- Understanding of the Software Development Lifecycle (SDLC)
- Exposure to software documentation and enterprise products
- Experience with documentation publishing tools and/or Component Content Management Systems (CCMS)
- Understanding of Agile/Scrum methodologies
- Bachelor’s degree in English, Communications, Computer Science, Information Technology, or a related field
Nice to have:
- Experience with API documentation
- Experience working on AI-related projects
