Technical Writer

About This Role

This technical writing role involves taking full ownership of documentation for key areas of the Camunda platform, working closely with product teams, engineers, product managers, and designers. The position requires becoming a subject matter expert and directly shaping the developer journey through high-impact content, as well as maintaining and configuring the documentation infrastructure.

Responsibilities

• Own and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams
• Maintain and improve the documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration, to keep publishing fast, reliable, and scalable
• Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development
• Become a subject matter expert in assigned product areas, developing hands-on experience with Camunda products to create documentation that reflects real-world usage and developer needs
• Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies
• Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate
• Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and insights
• Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve documentation tooling and standards
• Troubleshoot and fix failing GitHub Actions workflows, including reading CI logs, isolating the breaking change, and getting the build green again
• Review and merge contributions from engineers and the wider community, and keep branches and versioned docs releases in good shape
• Diagnose broken links, redirects, MDX and rendering errors, and search indexing issues across current and versioned content
• Handle Docusaurus, Node, and dependency upgrades, and resolve the breakages that come with them
• Improve the tooling, automation, and linting that writers and contributors rely on, so the publishing process stays fast and predictable

Requirements

• 3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts
• Proven experience of maintaining, troubleshooting, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus
• Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products)
• Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation
• Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners
• Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment
• Ability and/or willingness to use the product
• Confidence with Git and GitHub workflows, the command line, YAML and JavaScript-based config, Markdown/MDX, and reading an error trace far enough to know whether it can be fixed or an engineer needs to be pulled in

Nice to have:

• Software engineering experience, or proficiency with one or more programming languages
• Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use

Benefits

• Competitive, fair, and transparent compensation
• Equity through the Virtual Stock Option Plan (VSOP)
• Work from anywhere with the setup that suits you
• Home office budget
• Co-working space support
• Flexible time off
• Annual Kickoff (Vienna in 2025, Madrid in 2026!)
• Team offsites
• Camundi Connection Budgets, including contributing to meetups while travelling, and local gatherings with fellow Camundi
• Locally tailored healthcare
• Modern Health for global mental wellbeing
• Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing (launches in 2026 and scales to €1,000 annually from 2027)
• Retirement and pension plans (often with company contributions)
• Life and disability insurance where relevant
• Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books

Important Details

• Locations: United States, United Kingdom, Singapore, Canada, or hired via Remote.com elsewhere

About the Company

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. It was named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified, and Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. It ranked 3rd in Flexa's 2026 Most Flexible Companies.