About the role
Role - Technical Program Manager – Applied AI Scrum Team
Location - Mexico City (Hybrid – 3 days in office)
Reports to - Applied AI Leadership / works with Product function
Experience:
8+ years, incl. program/delivery management of technical teams
Role Summary:
The TPM drives execution of the product roadmap for the autonomous Scrum team – defining the plan, exit criteria and deliverables, and keeping delivery on track across dependencies, risks and stakeholders. This person keeps the team aligned to roadmap priorities and global market-expansion goals.
Key Responsibilities
- Own the delivery roadmap, sprint planning cadence, milestones and exit criteria for the team.
- Coordinate cross-team dependencies, risks and blockers; drive them to resolution.
- Partner with the Technical Lead and Product function to translate roadmap into executable plans.
- Track and report progress, metrics and delivery status to leadership and stakeholders.
- Facilitate Scrum ceremonies and continuously improve team velocity and predictability.
- Support scaling of the product across geographies aligned to the market-expansion roadmap.
Must-Have Skills
- Proven technical program / delivery management of software engineering teams.
- Strong grasp of Agile / Scrum and modern cloud-native SDLC (CI/CD, microservices).
- Excellent stakeholder management, communication and risk/dependency management.
- Ability to define exit criteria, metrics and deliverables and hold the team accountable.
Nice to Have/Not Required (If have it will be a Plus)
- Experience delivering AI / GenAI or data-platform products.
- Fintech / payments domain background; experience scaling products across markets.
- Comfortable operating in a fully autonomous team that owns delivery end-to-end.
- Strong fundamentals in the relevant discipline and a good culture fit – collaborative, ownership-driven and outcome-focused.
- Able to work in a cloud-agnostic environment (Azure today, expanding to AWS).
- Hybrid working – 3 days per week from the Mexico City office, with emphasis on in-person collaboration during the early build phase.
- Clear communication and the ability to move fast without compromising engineering quality.
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