About This Role
This role is for a Technical Product Manager focused on Trust & Safety, specifically within the GenAI & Emerging Product team. The mission of this team is to empower the development of GenAI models and applications by building a world-class safety, testing, and risk management system, ensuring GenAI innovations are launched responsibly.
Responsibilities
- Own end-to-end content safety for TikTok GenAI products, driving cross-functional execution across Product, Engineering, Algo, Policy, and Operations teams
- Build and scale automated safety evaluation pipelines, and define robust, future-proof safety strategies for GenAI products and new feature launches
- Use data, model signals, and user feedback to proactively detect, prioritize, and mitigate safety risks, improving system performance and user trust at scale
- Lead complex technical programs across multiple teams, including roadmap definition, dependency management, execution tracking, and high-quality delivery
- Influence technical and product direction by bringing clarity to ambiguous problem spaces, making principled trade-offs, and aligning stakeholders without direct authority
- Leverage AI (e.g., LLM tools, AI-assisted coding, automation workflows) to accelerate development cycles and enhance robustness of safety systems
Requirements
- 5+ years of experience in Technical Program Management, AI/ML product development, or related technical roles in fast-paced environments
- Hands-on experience working with AI systems and tools, including prompt engineering, AI-assisted development, or agent-based workflows
- Demonstrated ability to lead and deliver complex, cross-functional technical programs with strong ownership and execution rigor
- Working knowledge of GenAI systems, large language models, and key safety or alignment challenges
Nice to have:
- Strong product and data intuition, with the ability to structure ambiguous problems and drive measurable, outcome-oriented solutions
Important Details
- Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis
About the Company
TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. Its global headquarters are in Los Angeles and Singapore, and it also has offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.