Technical Operations Engineer - SkillBridge

About This Role

This engineering role focuses on the challenges of development projects within a fast-paced and evolving threat landscape, deploying and supporting the company's products globally. It suits an engineer who can iteratively improve products by working with engineering teams and taking ownership of technical solutions.

Responsibilities

• Support military defense projects by executing technical operations, conducting field maintenance, providing customer field support and training
• Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution
• Communicate field issue status to internal and customer teams, keeping them informed
• Support the development and implementation of comprehensive operational and logistical plans for various events
• Pre-configure systems and ensure seamless integration with customer infrastructure
• Troubleshoot issues in real-time, applying analytical thinking and hands-on problem-solving skills
• Administer and maintain Linux systems across all products, serving as a subject matter expert in systems administration
• Conduct incident response root-cause analyses (RCAs) for defense systems in the field
• Conduct post-incident reviews and implement preventive measures
• Maintain up-to-date documentation

Requirements

• 3+ years of experience of strong problem solving in unstructured environments at the interface of hardware, software, and networking
• Demonstrated ability to train peers or customers on the operation of a product
• Experience working with cross-functional engineering teams and external customers; demonstrated ability to collect differing opinions and reconcile them in order to achieve agreement on what ‘right’ looks like
• Proficient in working with hands and tools to assemble, repair, and maintain technical hardware in the field
• Ability to travel to remote regions of the world for up to two months at a time (up to 75% of the year)
• Ability to relocate as needed
• Eligible to obtain and maintain a U.S. Top Secret/Secret clearance
• Eligible for DoW SkillBridge Program

Nice to have:

• B.S. in computer science, mechanical engineering, aerospace engineering, or related technical field
• Ability to develop complex operational and logistics plans to move people and things quickly, over long distances, in unfamiliar locations
• Prior military or overseas contracting experience

Benefits

• Highly competitive equity grants are included in the majority of full time offers and are considered part of Anduril's total compensation package