Technical Management Support Analyst

About This Role

This role offers an exciting opportunity to join the team on a 6-month fixed-term contract, performing a wide variety of support, developmental, and administrative tasks efficiently and effectively across all teams within Technical Management.

Responsibilities

• Manage and maintain key documents, systems, and databases, ensuring they are accurate, up to date, properly stored, and aligned with internal and external requirements
• Perform routine updates, version control, data quality checks, and coordinate with stakeholders to ensure timely publications and revisions for TM aspects including Accreditation Certificates and Scopes, Notices and Information Bulletins, Standard Updates, Accuris CMS updates, Centra Revenue-generating certificates, and TM SharePoint/Connect Space
• Be actively involved in the development of departmental process and process improvement initiatives
• Research background information, collate data, prepare responses, and recommend courses of action
• Review contract details with external vendors to ensure CSA receives agreed deliverables (e.g., accreditation listing accuracy, renewal invoices, translation quotes, hotel deliverables)
• Maintain confidentiality of sensitive business information (e.g., business plans, training and qualification records, strategic materials)
• Liaise with Accounting to resolve budgeting discrepancies and process invoices
• Independently assess and prioritize internal and external communications; determine whether to handle or elevate to the appropriate Manager
• Compile historical and forecast data to support business planning and budgeting cycles
• Interface effectively with leadership, internal stakeholders, and cross-functional teams to support issue resolution
• Collaborate regularly with team members across Technical Management, Operations, Commercial, Finance and Standards
• Monitor shared inboxes, route inquiries appropriately, and ensure timely follow up
• Prepare and distribute meeting agendas, minutes, and materials to ensure alignment and follow through
• Provide backup support to colleagues in the department on core responsibilities
• Interface directly with customers, industry partners, and external stakeholders

Important Details

• Contract: fixed-term, 6 months

About the Company

CSA Group's vision is making the world a better, safer, more sustainable place. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products to meet exacting requirements for safety, performance and environmental impact.