About the role
As a technical inside sales representative, you will play a key role in supporting and further developing our existing customers’ systems. Working closely with our technical departments, you will manage modernization and optimization requests from our existing customers and handle the business side of these projects - from preparing quotes to successfully closing deals.
What you'll be handling:
- Independently handling customer inquiries in the after-sales area (e.g., upgrades, optimizations, and technical modifications)
- Conducting technical consultations with our specialized departments for automation technology, electrical engineering, IT software development, and network technology
- Preparing quotes, including cost estimates, as well as order processing and invoicing
- Supporting our Key Account Managers with technical questions
- Properly documenting inquiries, quotes, and orders
What you'll need:
- Completed technical training (apprenticeship or FS/HTL program in mechatronics, electrical engineering, automation technology, or IT)
- Professional experience in technical inside sales or technical customer support is a plus
- Strong communication skills, organizational skills, and a customer-focused approach
- Ability to work independently and in a solution-oriented manner
- Good command of German and English and proficiency with MS Office
What you'll receive:
- Appreciative working environment, motivated teams and an open feedback culture
- Cross-departmental cooperation in international teams
- Secure employer with the philosophy "People at the center – learn and grow"
- Opportunity to actively shape processes and procedures
- Structured induction concept and support from experienced colleagues
- A wide range of training and development opportunities through training and e-learning courses
Ready to start? We're looking forward to meeting you. An immediate start is possible.
We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is 42.021 Euro. *TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.
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