Technical Inside Sales Engineer

About This Role

This technical sales role involves growing business with existing customers and developing new business, focusing on applications engineering and inside sales support. It suits a driven and motivated engineer who is comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training and mentorship to develop skills and understand CaptiveAire products, application engineering processes, business development, and sales strategies.

Responsibilities

• Build relationships with existing and new customers
• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming to provide sustainable products and the latest technologies to meet customer needs
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers
• Manage projects for installations in progress, including schedules and plans to ensure timely equipment delivery
• Provide service and technical support for existing equipment
• Support end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for kitchen staff
• Educate and promote CaptiveAire products to users in your market through conference calls, meetings, presentations, and product demos
• Research and develop new business opportunities with new and existing users
• Continuously evaluate and improve processes as well as the customer experience
• Handle daily tasks including inside sales support and application engineering, which may involve presentations, quotes, submittals, and technical product support

Requirements

• 0-5 years experience
• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred
• Excellent computer, organizational, and communication/presentation skills
• Problem-solving skills with a passion for continuous learning
• Strong desire to interface with the customer
• Embrace new technologies and possess business savvy
• Passion for work with an aggressive nature to succeed
• Willingness to travel for various training opportunities
• Expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire, if not already completed
• Must be a "go getter"
• Applicants must be legally authorized to work in the United States

Benefits

• Medical, dental, and vision insurance
• Disability and life insurance based upon election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure