This role provides leadership and oversight of program management functions that enable effective planning, coordination, performance monitoring, governance, and delivery across complex multidisciplinary programs. The position plays a key role in supporting executive decision-making through analysis, reporting, issue resolution, and continuous improvement of program delivery processes. Working closely with program leadership, technical teams, consultants, and client stakeholders, the Technical Director ensures alignment between program objectives, delivery strategies, organizational priorities, and performance outcomes.
Responsibilities
Support major transportation programs and projects through leadership of program management and delivery functions
Oversee multidisciplinary teams responsible for program planning, performance management, reporting, business operations, and project delivery support
Coordinate activities across technical, commercial, environmental, stakeholder, and delivery teams to ensure consistent execution of program objectives
Monitor program performance and provide analysis of trends, opportunities, risks, and emerging issues to program leadership
Lead the development of executive reports, presentations, dashboards, and performance updates for internal and client stakeholders
Collaborate with program leadership to establish priorities, delivery strategies, governance practices, and resource plans
Support development and monitoring program budgets, forecasts, implementation plans, and recovery strategies
Facilitate resolution of program-level challenges through cross-functional collaboration and stakeholder engagement
Lead continuous improvement initiatives related to program management systems, business processes, reporting tools, and organizational effectiveness
Partner with client leadership and key stakeholders to communicate program status, major issues, strategic initiatives, and delivery outcomes
Support contract administration, consultant management, scope development, change management, and quality management activities
Provide leadership, mentorship, and performance guidance to assigned staff and consultants
Contribute to business development, strategic planning, and organizational growth initiatives
Requirements
Direct major transportation programs and projects through leadership of program management and delivery functions
Oversee multidisciplinary teams responsible for program planning, performance management, reporting, business operations, and project delivery support
Coordinate activities across technical, commercial, environmental, stakeholder, and delivery teams to ensure consistent execution of program objectives
Monitor program performance and provide analysis of trends, opportunities, risks, and emerging issues to program leadership
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Lead the development of executive reports, presentations, dashboards, and performance updates for internal and client stakeholders
Provide strategic leadership for program priorities, delivery approaches, governance, and resource allocation to achieve program objectives
Develop and monitor program budgets, forecasts, implementation plans, and recovery strategies
Facilitate resolution of program-level challenges through cross-functional collaboration and stakeholder engagement
Lead continuous improvement initiatives related to program management systems, business processes, reporting tools, and organizational effectiveness
Partner with client leadership and key stakeholders to communicate program status, major issues, strategic initiatives, and delivery outcomes
Drive contract administration, consultant management, scope definition, change management, and quality assurance activities to achieve program objectives
Provide leadership, mentorship, and performance guidance to assigned staff and consultants
Contribute to business development, strategic planning, and organizational growth initiatives
Nice to have:
Bachelor's degree in Engineering, Construction Management, Business Administration, Planning, Finance, Public Administration, or a related field
12+ years of post-education experience supporting large-scale infrastructure, transportation, transit, or capital delivery programs
PMP certification or equivalent project/program management experience
Strong experience leading multidisciplinary teams across complex programs or projects
Strong understanding of project and program delivery practices, including planning, governance, performance monitoring, budgeting, risk management, and stakeholder coordination
Experience supporting executive-level decision-making through analysis, reporting, and program performance evaluation
Excellent communication, leadership, facilitation, and organizational skills
Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies
Strong ability to quickly adapt to change and demonstrate flexibility to a variety of schedules and hours to meet project-specific needs
Occasional travel may be required depending on project-specific requirements
Benefits
Comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career
Coverage related to medical, dental, vision, disability, and life
Retirement savings
Paid sick leave
Paid vacation (or other personal time)
Paid parental leave
Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings
About the Company
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. WSP provides a flexible and agile workplace model while meeting client needs. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base.
We are one of the worlds leading professional services firms, uniting our engineering, advisory and science-based expertise to shape communities to advance humanity.
