About the role
What You Will Work On
You will lead daily Hardlines operations by coaching and supporting team members across fitness, team sports, and outdoor recreation. Through hands-on floor leadership, you set clear expectations around customer engagement, product knowledge, and safe execution while keeping the department organized and inviting. Your presence helps translate Academy priorities into a consistent, high-quality customer experience.
You will partner closely with store leadership to plan workloads, execute merchandising and recovery standards, and maintain inventory accuracy. A critical part of your role includes ensuring firearm transactions are handled in strict compliance with all federal, state, and company requirements. When opportunities arise, you will support special projects and continuous improvement efforts that strengthen performance and store results.
Who You Will Work With
You will work alongside Sales Team Members and Enthusiasts within Hardlines, serving as a visible leader who supports development, engagement, and accountability. By working side-by-side on the sales floor, you model strong service behaviors and create confidence for both customers and teammates.
You will also collaborate with store leaders and cross-functional partners to align priorities, participate in floor walks, and support operational execution. Together, you create a fast-paced, team-oriented environment focused on delivering results and a great in-store experience.
What You Bring
Bring your energy, your ideas, and your love for sports and the outdoors.
- High school diploma or general education degree (GED) preferred
- At least two (2) years of relevant work experience required
- Experience providing indirect support of people and processes to drive operational excellence and achieve expected performance targets
- Ability to meet federal and state requirements for selling and processing firearms transactions
- Ability to qualify for and maintain a FOID card when required by state law
- Previous experience leading, coaching, or supporting teams in a retail environment
- Strong customer service orientation with confident communication and problem-solving skills
- Sales-focused mindset with the ability to recommend and upsell relevant merchandise
- Ability to read, interpret, and follow safety rules, policies, procedures, and planograms
- Comfort learning and using retail technology, inventory systems, and reporting tools
- A team-first attitude; while your core duties are your priority, you're happy to step in wherever you're needed
Pay: $18.00 - $21.00 per hour
Work Location: In person
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