About the role
Position Overview:
The Team Member role supports seniors and families through life transitions including downsizing, relocation, estate clear-outs, online auctions, and home preparation services.
- Team Members work directly with clients and fellow team members to provide compassionate, organized, and efficient support during often emotional transitions.
- This position is ideal for someone who enjoys helping people, staying active, working in different environments, and being part of a supportive team.
Key Responsibilities:
- Assist with sorting, organizing, packing, and resettling household belongings
- Prepare items for online auction, donation, shipping, or disposal
- Photograph and catalog items using mobile technology
- Stage and organize homes for estate sales, auctions, or move preparation
- Support auction pickup events and estate sale operations
- Deliver exceptional customer service to clients, families, and community partners
- Maintain respectful, compassionate, and professional communication with clients and coworkers
- Work collaboratively with team members to complete projects efficiently
- Follow company procedures for handling client property with care and confidentiality
- Adapt to changing project needs, timelines, and work environments
- Perform additional duties as assigned
Qualifications & Skills:
- Strong customer service and communication skills
- Positive attitude and professional demeanor
- Dependable with prompt and regular attendance
- Comfortable using smartphones and mobile apps
- Ability to work both independently and as part of a team
- Flexible and adaptable in fast-paced environments
- Interest in antiques, resale, collectibles, or online marketplaces is a plus
- Ability to maintain discretion and empathy when working with families in transition
- Reliable transportation and valid driver’s license preferred
Physical/Environmental Requirements:
- Ability to frequently stand, walk, bend, and lift
- Ability to lift and move boxes, furniture, and household items as needed
- Comfortable working in homes with varying levels of clutter, dust, or cleanliness
- Ability to work in different environments and weather conditions as needed
Work Locations
- Territory is primarily on the west side of Cincinnati, but job sites can be throughout the tri-state in Harrison, Hamilton, Fairfield, Downtown, Indiana or Northern Kentucky.
Why Join Us?
- At Caring Transitions, we help families navigate major life transitions with compassion and professionalism. Our team members make a meaningful difference while working in a flexible, team-oriented environment where every day is different.
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