About This Role
This Team Manager role in Food involves leading from the front and playing a critical part in reshaping stores for the next generation of customers. It is a shop floor leadership position, focused on setting the pace, raising standards, and inspiring a team to deliver standout style, sharp service, and strong commercial results. The ideal candidate is a confident, people-first leader who thrives in fast-moving environments, makes bold decisions, and knows how to bring the best out of others.
Responsibilities
- Lead from the front and reshape stores for the next generation of customers
- Set the pace and raise standards on the shop floor
- Inspire the team to deliver standout style, sharp service, and strong commercial results
- Drive strong commercial results through insight, pace, and great leadership
- Ensure clear ownership of standards, safety, availability, and operational excellence
Requirements
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- Ability to coach, develop, and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- Resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- Natural role model for great service, inclusion, and M&S behaviors
Benefits
- Access to a wellbeing hub, including a free virtual GP service
- Support favorite charities by donating through pay or volunteering
- 20% colleague discount across all M&S products and many third-party brands for you and a member of your household (after completing probation, for contracts over 12 weeks)
- Competitive holiday entitlement with the potential to buy extra holiday days
- Life assurance covering twice your salary up to age 70 (double with Pension Plan)
- Workplace savings through Pension Savings Plan, Share Buy, and Sharesave schemes
- Discounts and offers on everyday costs and access to health benefits via My Choices
- Bike/accessory hire with Cycle to Work, saving on tax and national insurance
- Interest-free financing for smart technology directly from your salary
- Industry-leading maternity, paternity, adoption, and neo-natal policies
Important Details
- Application deadline: 21st October 2026
- Locations: Eastbourne, Uckfield, Bexhill-on-Sea
- Contract: Permanent
Application Process
