About the role
Technical background, Strong English verbal and written communication, Smart and Goodlooking, Strong leadership, Strong Product Knowledge, expertise in building and maintaining strong customer relationships, adept problem-solving, Team Management Only automobile Industry (Car Sales & Service / Workshop) employees are required.
Responsibilities:
Team Leadership and Coaching: You'll provide guidance and support to your sales team, fostering a positive and motivated work environment. This includes coaching them on product knowledge, sales techniques, and customer service best practices.
Sales Performance Management: Setting and monitoring individual and team sales targets, analyzing sales data, and implementing strategies to achieve or exceed dealership goals will be a key part of your role.
Recruitment and Training: You may be involved in recruiting new sales talent, conducting initial training, and ensuring ongoing development of your team's skills and knowledge.
Customer Satisfaction: Ensuring exceptional customer service throughout the sales process is crucial. You'll work with your team to identify and address customer concerns, maintaining a high level of customer satisfaction.
Inventory Management: Understanding and potentially managing the showroom's vehicle inventory to ensure a good selection for customer needs and sales targets is important.
Process Improvement: You'll constantly evaluate and improve the sales team's processes to optimize efficiency and effectiveness.
Compliance and Reporting: You'll ensure the team adheres to KIA's sales policies and procedures, as well as prepare reports on sales performance and other relevant metrics.
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