About the role
I. Key Responsibilities:
1. Mass Recruitment Strategy
• Plan and execute large-scale recruitment for multiple projects to meet volume and timeline targets.
• Expand high-volume sourcing channels: social media, community networks, and vendors.
• Build a robust candidate pipeline to mitigate high drop-out rates and handle urgent needs.
2. Stakeholder & Workforce Planning
• Partner with Operations Managers to forecast weekly/monthly hiring requirements.
• Ensure SLA compliance on "Time-to-Fill" for BPO and Call Center projects.
• Provide market insights and optimize interview workflows to improve conversion rates.
3. Team Leadership & Performance Pushing
• Lead and "push" the TA team daily to achieve high-volume hiring quotas.
• Monitor productivity metrics: Call volumes, interview show-rates, and joiner rates.
• Train staff on mass screening techniques and effective candidate closing.
4. Reporting & Process Excellence
• Manage recruitment dashboards and report on progress, risks, and forecasts.
• Streamline bulk interview processes to accelerate hiring speed and candidate experience.
• Maintain compliance with corporate security standards and labor regulations.
II. Qualifications:
• Experience: 2–4 years in Mass/Volume hiring (BPO environment preferred).
• Skills: Excellent sourcing skills, Advanced Excel (dashboard management) and Good data-driven
mindset
• Experience working in a fast-paced environment and under pressure
• Mindset: Result-oriented, high pressure-tolerant, and strong leadership drive.
III. Benefits:
• Competitive salary and performance-based bonus.
• 13th-month salary & 100% salary during probation + 14 annual leave days
• Full social, health, and Aon health insurance
• Lunch and parking support
• Clear career path and growth opportunities in a professional, dynamic environment
• Opportunity to work with top industry experts and talented colleagues
• Transparent, trustworthy, and inspiring workplace culture
• Participation in engagement and well-being activities: company events, Happy Day, best sales
awards, etc
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