About This Role
This Systems Engineer role is pivotal in building and leading operations and development teams for the new AWS European Sovereign Cloud (ESC). You will deliver high-availability AWS services exclusively for EU customers, overseeing the launch in 2025 and influencing the evolution of AWS services and technology. The position suits an experienced systems engineer with a strong background in automation and operations, ready for a challenging and impactful opportunity.
Responsibilities
- Spearhead the initiative to introduce the inaugural European Sovereign Cloud (ESC)
- Build and lead operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers
- Oversee the launch of the ESC in 2025
- Work closely with global AWS teams and influence the evolution of AWS services and technology
- Collaborate with technology leaders
- Contribute to the enhancement of day-to-day operations
- Ensure improvements in availability, reliability, latency, performance, and efficiency of the ESC
- Participate in "on-call" rotations to resolve incidents occurring out-of-hours
- Deliver scalable services and ensure a high-availability experience for EU customers
- Review the operational health of services within your team's responsibility
- Identify anomalies and craft actionable bug reports to enhance the overall efficiency and performance of systems
- Offer constructive feedback on change management documents
- Address the team's operational backlog
- Engage in the development and testing of scripts to provide practical solutions to enhance workflows
- Assume a role as an educator, sharing insights on the complexities of the European Sovereign Cloud with service teams
- Root-cause issues and ensure systems remain resilient and fault-tolerant
Requirements
- Fluency in written and spoken English
- National of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud
- Experience in Linux OS and network troubleshooting, or experience in networking administration and troubleshooting
- Experience in Python, Perl, or another scripting language
- Experience in Systems engineering, site reliability engineering, building and operating systems at scale
- Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices
- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
