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This role evaluates and improves the ICT systems that support uCare iCare's service delivery and administrative operations. The Systems Analyst works with management, operational staff, and technology providers to analyze user requirements, identify system limitations, and develop specifications for practical improvements. The work supports accurate participant information, efficient staff rostering, reliable reporting, and better coordination across services.
uCare iCare Pty Ltd is a registered NDIS provider delivering disability support services across Melbourne. Its services include supported accommodation, personal care, community participation, nursing, and support coordination. The company is committed to helping participants live independently through responsive, person-centred support.